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If you have, or may have, responded to a phishing email please follow these recommendations:

If you provided the sign in credentials to any of your ±¬ÁϳԹÏÍø accounts:

• change your CampusNet password.  If you are not sure on how to perform this function or need assistance, please call the IST Help Desk at 216-687-5050, extension 5050 from a campus phone.  Note when changing this password, you will need to update the password on all devices that access your ±¬ÁϳԹÏÍø email account: Mobile devices, any clients (ex: Outlook), personal device.
• change the passwords to those services that do not use the CampusNet password
• check your account for any rule that you did not create and disable / delete any any that are found

If you provided ±¬ÁϳԹÏÍø information, not related to your sign in credentials, please contact your supervisor immediately.

If you provided personal information, such as SSN, bank account numbers etc.:

• change any password and sign in ID on any account you may have associated with that organization / company. 
• also change your sign in ID and password for any other account associated with other organizations / companies. 
• contact that organization / company immediately and follow the directions they provide to you.
• monitor these accounts for any unusual activity, if any detected, contact the organization / company immediately.
• run a virus scan on your laptop / desktop. ( software from Microsoft)